Wolters Kluwer Health has officially announced significant extensive updates for its Sentri7® Drug Diversion and Sentri7® Pharmacy solutions, something which goes the distance to build upon its existing commitment to innovation in medication safety, compliance, and patient care.
According to certain reports, these improvements arrive on the scene bearing an ability to deliver actionable, data-driven insights at the disposal of clinical teams to streamline workflows for drug diversion and medication management.
“Our mission is to help healthcare organizations deliver safer, higher-quality care with solutions that optimize the workflows supporting patient care and compliance in today’s demanding healthcare environment,” said Karen Kobelski, Vice President and General Manager of Clinical Surveillance Compliance & Data Solutions at Wolters Kluwer Health. “With our team’s deep expertise in pharmacy, technology, and artificial intelligence, we’re providing customers with critical insights and support to address challenges like medication management, drug diversion prevention, and the opioid crisis.”
Talk about these updates on a slightly deeper level, we begin from the redesigned Sentri7 Drug Diversion solution, which now boasts a more intuitive interface to let teams across the board detect and manage drug diversion threats with greater precision and efficiency.
This the technology manages on the back of, for instance, a new user-friendly dashboard, where Sentri7 Drug Diversion solution effectively consolidates essential risk factors and actionable insights into a single, user-friendly interface to streamline diversion detection follow-up.
Next up, there is the promise of refined HEAT™ scoring and trend analysis. Here, the technology identifies high-risk staff across multiple facilities with a Watch List which, on its part, can greatly improve alert monitoring of priority areas of concern.
Another detail worth a mention is rooted in the solution’s bid to conduct a thorough missing medication analysis. You see, the solution essentially saves time for busy nursing teams through recycling of medication transactions across care areas, enabling timely interventions.
“Sentri7 Drug Diversion has a very mature user interface. It is very straightforward. It is easy to use and train our diversion staff to use. The graphics are very clear to understand. The solution has a HEAT score that it gives when it suspects an employee of diversion. It promotes that information to us and tells us where there is suspicious activity rather than us having to look at the numbers and determine that on our own,” according to a pharmacy manager interviewed by KLAS Research, February 2025.
Turning our attention towards Sentri7 Pharmacy solution, it can be expected to conceive, moving forward, an efficient, patient-centric workflow to optimize medication therapies, safety and overall cost savings.
Just like Sentri7 Drug Diversion, this one is also bestowed with a user-friendly interface, which is tailored to support rounding workflows for individual patients, while simultaneously managing targeted medication surveillance across the entire patient population.
Joining the mix would also be an assortment of enhanced documentation tools. Thanks to a simplified and standardized data entry, the mechanism under focus is able to enhance reporting, and at the same time, empower pharmacy teams to demonstrate impact with evidence-based metrics.
In case that wasn’t enough, Sentri7 Pharmacy solution also puts together for you a flurry of actionable performance insights. These insights basically provide you with clear key performance indicators on cost savings, departmental contributions, and patient outcomes.
“Wolters Kluwer is super engaging and allows for a lot of collaborative work with organizations. The vendor does a good job of meeting organizations where they are at and working toward solutions. Wolters Kluwer has just been great at engaging with end users on how to improve their Sentri7 Pharmacy Surveillance product. I would definitely recommend Sentri7 Pharmacy Surveillance,” noted one pharmacy analyst.
Founded back in 1836, Wolters Kluwer Health’s rise up the ranks stems from providing information, software solutions, and services for professionals working across healthcare; tax and accounting; financial and corporate compliance; legal and regulatory; corporate performance, and the ESG space. The company’s excellence in what it does can also be understood once you consider it currently serves customers in more than 180 countries.
